RETURNS

RETURNS POLICY

 

Returns Policy

•  Items can be returned within 30 days of delivery for an exchange, store credit or refund if you receive a faulty product.
• Items must be received in original condition - with your proof of purchase attached.
• Please note we do not refund for change of mind, so please choose wisely.

Please email support@bmshowroom.info

   if you believe your product is damaged or faulty. We will treat this with the highest of priority.

 Refunds

•  Depending on your payment method the funds may take 2-3 days to clear back into your account.
• All refunds will be processed back to the original payment method used to place the order. If you have used a combination of web credit and card/PayPal then your web credit will be re-issued and your payment refunded.
• We will always replace items if they are damaged or broken. If you receive your B&M light or your phone ring-light and find that it is broken or faulty, we will happily exchange this as all purchases come with a 12-month manufacturers warranty.